Restoration that honours the original.
Every piece is examined closely before it's placed, corner by corner, stitch by seam. Where restoration will make a genuine difference, it's placed in the hands of artisans who work exclusively in leather, hardware and fine repair. Your piece returns exactly as it was meant to be.
Presentation is part of the value.
In the pre-owned luxury market, condition determines outcome. A piece presented at its best commands stronger interest, moves faster, and achieves a higher final price.
The difference between an exceptional result and a missed opportunity often comes down to presentation. A piece at its best commands a different kind of attention.
Four services. One standard.
Leather Cleaning
Deep cleaning and conditioning of leather, suede, and exotic skins. Removes surface dirt, restores suppleness, and protects the material against future wear.
Hardware and Strap Repair
Polishing, tightening, and repairing of clasps, zips, buckles, and straps. Restores the functional and visual integrity of the piece without altering its original character.
Lining and Interior Restoration
Stain removal, lining refresh, and interior cleaning. A buyer assessing a piece in detail will check the interior first. It deserves the same standard as the exterior.
Garment Care
Professional steaming, minor mending, and fabric treatment for Ready to Wear. Presented as if it has just come from the atelier.
Excellence in every detail.
Every piece is assessed during intake, and cleaning or restoration is only ever recommended where it will make a genuine difference to the outcome. Nothing proceeds without a quote and timeframe confirmed upfront.
All costs are deducted from the consignor payout, with nothing required upfront and no invoices to manage. We offer this service because we take pride in presenting every piece at its absolute best. It is part of what it means to consign with Lucy's Luxury.
Frequently Asked Questions
Everything you need to know.
The most common questions are answered here. For anything else, please reach out and the team will be happy to talk it through personally.
No. These services are optional. The team may recommend them where the work will help a piece sell faster or achieve a stronger result. The decision rests with you.
Lucy's Luxury works with trusted luxury artisans who specialise in handbags, shoes, and garments. The same professionals used by collectors and industry experts across the market.
Services are offered at a not-for-profit rate. Costs vary depending on the work required, and a quote is always confirmed before anything proceeds.
Timeframes depend on the service. A simple clean may take a few days. Restoration work can take longer. An estimated turnaround is provided at the time of quoting.
A professionally cleaned and restored piece consistently attracts stronger interest and achieves a better result than the same piece presented without attention. The team will not recommend the work unless they believe it will make a difference.
At this stage, cleaning and repair services are available to consignors only. They are offered at cost to support the consignment process.